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Information and Communications Networks

Saint John, New Brunswick has emerged as a world-class location for customer service, technical support, remote development, shared service and back office information and communication technology (ICT) operations. There is a rapidly growing cluster of over 50 diverse Information Technology (IT) companies specializing in e-commerce, software development, remote network management, technical support, multi-media and state-of-the-art Voice Over Internet Protocol (VOIP) applications. As one of North America ’s leading high end contact centre and back office locations, Saint John employs over 6,000 people in 25 centres supporting diverse clients around the world.

The last five years have been a period of exceptional economic growth in Saint John with the new arrival or expansion of major multinationals such as CenterBeam, Exigen, Xerox, IBM, Alcatel, Aliant, Bell Canada, Wyndham Worldwide, Unilever, ExxonMobil, ClientLogic, Iron Mountain, TD Insurance and Stream. This expansion was driven primarily by the region’s dynamic, innovative and increasingly global ICT sector and the region’s skilled and qualified workforce.

To support the region’s growing IT sector, propelsj was initiated by industry to support new business starts and expansions through its Launch32 initiative and an innovative virtual technology incubator.



About Us
> Mission, Vision, and Values
> Our Mandate
> Our Staff
> Our Partners
> Key Sectors
> Business Bulletin
> What We Do
> Quick Facts
> Media Centre

True Growth 2.0
> Charting Our Renaissance True Growth 2.0
> Economic Development Goals
1. Urban Development
2. Transportation Hub
3. Labour Force Attraction, Readiness and Retention
4. Enhanced Entrepreneurial and Innovative Culture
5. Integrated Community Communications Strategy

> Key Sectors
1. Health and Life Sciences
2. Information and Communications Technology
3. Advanced Manufacturing / Industrial Fabrication
4. Energy
5. Financial, Insurance and Professional Services
6. Tourism

> Are You an Entrepreneur?
> Writing a Business Plan
> Parts of a Business Plan

> Financing
> Naming Your Business
> Business Registration
> Business Number
> Business License & Permits
> Hiring Employees

> Intellectual Property
> Location
> Insurance
> Trade or Member Associations
> Buying a Business
> Franchising

Manage & Grow
> Keeping Good Records
> Managing Employees
> Networking
> Training Opportunities
> Marketing Your Business
> Maintaining Work/Life Balance
> Are You Ready to Expand?
> Finances for Expansion

> Preparing an Exit Strategy

> Youth Entrepreneurs
> Arts Entrepreneurs
> Invest in Saint John


> Workforce Development
> Workforce Services & Resources
> Workforce Partners
> Ongoing Workforce Initiatives & Events

> Labour Market Information
> Labour Market Profile

Finding Work
> List of Online Job Sites
> Major Employers in Saint John

> Moving to Saint John
> Community Information
> GNB Immigration Department
> Saint John Multicultural and
   Newcomers Resource Centre Inc.

> Maps of Saint John
> Community Profiles
> Life on Your Terms
> Welcome Back! (video)



St. Martins

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